Chief Officer Coaching & Executive Director Coaching Programmes

Chief Officer Coaching

Chief Officer & Executive Director Coaching

At C-suite level, leaders manage the expectations of a diverse range of internal and external organisation stakeholders. They need to have high levels of competence in a complex range of skills and be able to operate consistently and with great resilience in a VUCA environment. Our Chief Officer Coaching programmes can support specific leadership development and business requirements.

At times, it can be a highly challenging and lonely experience. The opportunity to work with a professional high-calibre leadership coach who understands organisational and business context quickly, who supports the client in clarifying their thinking at a deep level in a short time-frame, whilst retaining a systemic focus, is invaluable. External coaches at this level must have gravitas, credibility and strong personal presence to enable an open, challenging and beneficial dialogue with the chief officer or executive director client, irrespective of the complexity of issues presented. Each one of the emintell master level coaches have these attributes together with extensive business experience and understanding.

“Coaching gave me the time and space to deeply reflect on my leadership style, presence, impact and purpose. As a result of which I am: adapting my style of leadership to a more conscious and mindful one; moving away from a directive style to an empowering and mentoring one. Learning to be patient and accommodating of others; in particular an awareness of pace, personality, perspective, communication style and varying needs. Becoming even more authentic in my leadership approach, taking more risks with utilising my genuine presence especially with stakeholder relationships.”

Dr. Marie Cowan, Director, The British Geological Survey, Northern Ireland. Member of the Royal Irish Academy

Chief Officer Coaching Programme – Options

Leadership Brand Coaching – One of emintell’s core leadership coaching programmes and a business specialism. Read more here.
Ground, Clarify & Innovate Coaching Programme – Supporting quality thinking, meaningful enquiry and discourse on strategic visioning, core purpose and “what is” possible for the business and organisation, in the post Covid-19 era. A creative and innovative approach, bringing a sharp focus and systemic conscious lens on the role and responsibility of the business to itself, it’s stakeholders, wider communities, and the natural environment. Further details can be found below.
Bespoke Coaching Programme. Have a conversation with us about your requirements and we will design a programme that is tailor-made for you. We will submit a proposal with a detailed costing element, including ideas on metrics to measure coaching ROI, and options for secure and flexible delivery methods.
Agile Coaching Plans. Commission our expert coaching services in advance, in module blocks of time, which you can call upon and utilise in a way that most suits your leadership and business requirements. This flexible and “just in time” option suits business leaders who want leadership coaching as and when it suits them, with minimum scheduling delay and flexibility about duration and delivery.

If you are interested in finding out more about these chief officer and executive director coaching programmes and how they can support your specific leadership development and business requirements, contact emintell today.

“With no apparent effort, Elaine’s coaching helped me get to the nub of my issues and concerns and what I needed to do to address them. An excellent all-round experience which I enjoyed, learnt a lot from and added huge amounts of value. Thank you, Elaine.”

Alistair Rodger, Group Vice President at Travelport

“Perhaps most important is that the coaching and Elaine’s style is very much to encourage a contemplative approach to work so that you can understand your values (why you come to work and what you really want to do with your work) and match those with your role or your career ambitions.”

Prof. Mike Stephenson, Chief scientist, The British Geological Survey, Visiting Professor, Nanjing University China

“Elaine is a superb leadership coach, who I believe has been a key catalyst for my development as a senior leader. Her expert skills and presence have consistently provided me with the right level of support challenge and feedback.“

Steve Williams, Director at UK TOTE GROUP

“Elaine’s coaching and guidance proved invaluable in my development within the business and within my role, allowing me to fine tune aspects of my approach and communication, to be a more effective leader. I’d welcome the opportunity to work with Elaine again.”

Stuart Hammonds, Travel director at DNATA travel group

“If you are considering investing in yourself or your senior leaders in 2020 or within this new decade; I would absolutely recommend Elaine as a Master Leadership Coach. Elaine's coaching presence is very warm, re-assuring and supportive; this enabled me to fully engage in the coaching process, to obtain maximum benefit.”

Dr. Marie Cowan, Director of the British Geological Survey, UK. Member of the Royal Irish Academy

“I found working with Elaine insightful and hugely beneficial. She helped me understand myself and my leadership style better and worked with me to use my strengths and motivations in new ways. I highly recommend Elaine to any senior leader, looking to work with an expert leadership coach, clearly operating at the top of her profession.”

Matt Harrison, Directeur du Donnees Services et Infrastructure Numeriques, BRGM

“I can whole heartedly recommend Elaine without reservation. I have worked with Elaine over a period of time, and had some great results and insights. She is approachable, insightful, giving and obviously talented in her field and has delivered over and above our agreed outcomes.”

Dan Armstrong, Consultant Orthopaedic Surgeon

Ground Clarify & Innovate Programme – For Chief Officers, Executive Directors and Senior Leadership Teams

Programme Focus and Aim

This coaching programme is aimed at supporting senior leaders to engage in a series of deep, meaningful, and high-value conversations about what is possible for their business as it transitions into a different future. To tease out these possibilities and discuss what this might mean in terms of future business vision, mission, and purpose. Clarifying the “modus operandi” of the business moving forward and the optimum strategy to realise this. Gaining consensus and “buy in” to revised or new business purpose and direction, from business stakeholders.

The coaching can be effected either for the chief officer or executive director individually, in pairs coaching, for example between a chairperson and a chief executive, or a chief executive and the chief finance officer, in small groups up to and including the whole senior leadership or management team – see our team coaching service for more details.

When is this programme appropriate?

At any point, in the life of a business or organisation when it reaches a significant crossroads, brought about either by significant world, life or business events. A time when deep clarity of thinking is required, and informed decisions need to be made about both the sustainability and future direction of the business by senior leadership and key business stakeholders. The post Covid-19 adjustment phase is one such significant situation. Other potential situations include when a primary founder or co-founders decide to exit a business, a possible merger or takeover is being considered, or seismic economic or industry sector disruption occurs which requires a fundamental re-think on the current purpose and positioning of the business and its products or services. In these and other pivotal situations, securing expert level coaching support for a Chief Officer, or in pairs with another chief business stakeholder can be invaluable to optimise clarity of thinking and rationale in wider strategic business conversations with leadership teams and senior business stakeholders.

Core Content

Contracting phase – where emintell and the client gain mutual clarity about requirements, context, expectations, and desired outcomes. We discuss our coaching approach, utilising the coaching framework, ensuring it aligns with the overall client coaching aim and specific objectives. Understanding of other contractual issues to be addressed, including the number of parties to the coaching, coaching delivery methods, evaluation and ROI measurement. In this phase, the parties will attend to the business services and coaching contracts required, including NDA’s, where appropriate.
Core coaching delivery phase – a series of 90 minute coaching conversations which will be framed around a set of enquiry questions and associated activities. For this programme, a minimum of four 90 minute sessions will be included, rising to a maximum of eight depending on complexity and requirement.
Feedback and review – after each coaching event, and at the close of the programme, both the client and the emintell coach will garner feedback both on the quality of the process and the specific impact of the coaching approach. This continual review and feedback cycle is core to emintell’s commitment to ensure the highest possible impact and results for the client.
Retainer option – the client may wish to retain the services of emintell, for a period of time, after the primary coaching programme has completed. Please contact emintell to discuss available options.

Coaching Delivery

Leadership coaching sessions can be delivered individually either virtually via MS Teams or other secure communications platforms, on a face to face basis (conditions permitting), or by phone, whichever is the preferred method for the client.

Currently, the sole personal delivery method available is “walk and coach” where the coaching takes place in a large green space, park or similar where current social distancing requirements can be adhered to. This approach can be extremely beneficial for some clients, as walking and spending time in a natural environment outside a normal office or home office environment, enhances creative thinking, deep enquiry, awareness and honesty. Contact emintell today for more details of coaching delivery options available.

Coaching Options

Shadow Coaching – This enables a leadership coach to effectively shadow a leader or aspiring leader for an agreed period, in-situ in their role. The objective is for the coach to gain high levels of awareness about the client’s leadership style, by placing themselves in the client’s real system, and then feeding back what they notice about the client’s style of leadership in different situations. Situations will include board or similar level meetings, presentations, town halls, and may also include informal gatherings at lunch or in the business canteen. It can include external facing situations including shareholder and investor meetings and other events involving PR and media communications. This shadow coaching can be extended to include other members of the leadership team and is particularly useful when leadership team wants to unearth some systemic dysfunctional behaviours that are limiting or otherwise impeding top performance. As current conditions prevail, currently shadow coaching can only be delivered virtually. This entails the leadership coach observing the client during virtual key leadership team, Board, and other business meetings.
180 & 360 Degree Feedback – This offers the chief officer or other senior leadership gain clear insight into perception and impact in key areas of the business. It can be effected either informally through a series of short interviews with key business stakeholders or a more formal process where specific detailed competencies under key Leadership headlines are distributed to a range of feed-backers and the results are collated, analysed and formed into a substantive document. This feedback then forms the catalyst for commencing the coaching conversations. emintell has extensive experience in design and delivery of both options.

Profiling Options

Profiling options – Recommended by emintell for Leaders, Chief Officers, Executive & Non-Executive directors, Business Founders

Hogan Leadership Assessment Profiling – A highly useful profile in helping Chief officers and other senior leaders enhance their awareness and understanding of their leadership preferences, values, motivators and their responses under pressure. It also details how they are perceived by others.
Emotional Intelligence Profiling – Gain insight into your levels and qualities of emotional range, preferences, and managment, it includes EI both in relation to yourself and others.
Personal Strengths Profiling – Gain clarity on signature strengths, learned strengths, unrealised strengths and weakness. For senior leaders, knowing where they are either overplaying or underplaying core personal strengths can be very helpful, as well as understanding where inherent strengths maybe under-utilised.

Profiling can be arranged for either a single executive officer, a specific range of executives or an entire leadership or senior management team. Contact emintell to discuss your requirements.