On-line Hotel & Accommodation Reservations Business
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On-line Hotel and Accommodation Reservations Business
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Chief Commercial & Operating Officer, Executive Coaching, Leadership Brand Presence & Impact, Hogan Leadership Profile
The executive coaching programme was for a six-month period, during which five coaching sessions were delivered by Elaine Akester, as an associate executive coach.
In agreement with the HR sponsors, as well as objectives connected to strategic business goals, one of the client’s primary area of focus was in connection with his leadership brand presence and impact. He believed that working on this aspect would benefit his leadership effectiveness and the business.
An exploration of his career highlights and low-lights took place, which enabled him to understand where and how he had been impacted positively and negatively by other leaders, managers and colleagues’ behaviours over the life cycle of his career to date.
The client explored his own leadership brand, style and impact, which was blended with the output of a Hogan Leadership Profile. The coaching sessions were delivered utilising a wraparound approach, reflection note and contact between sessions, once every four to six weeks over a six month period. By the end of this time the client acknowledged he had much greater awareness of his leadership brand, presence and especially on his impact and influence with people in the business.
Impact and Benefit for the Coaching Client
- An excellent insight and reminder of known personality and management traits, mainly on how they can creep back into day to day behaviour and awareness of that process
- A view on public perception that I hadn’t been aware of and, ways to address that
- Support and help in sifting through my raft of priorities to nail those most important to the team and the wider business
- Specific short and midterm objectives and goals to reflect the above
- A much clearer insight into the specific frustrations, their root causes, how that was manifesting itself and being perceived
- A very timely reaffirmation of my use of controls to maximise support for my team and limit the impact of my more combustible side
- The perfect interjection at a time where the greatest clarity and focus was required as to where the business needed to go and how it would get there
