Institute and Faculty of Actuaries
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Institute and Faculty of Actuaries
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Team coaching & development, masterclass on growing personal and team resilience, responding to change, developing an authentic wellbeing environment, event speaking
The Institute and Faculty of Actuaries (IfoA) is the UK’s only chartered professional body dedicated to educating developing and regulating actuaries based in the UK and internationally. It has members in 100 countries and exam centres in 80. The organisation was undergoing a change programme which involved restructuring and rationalisation of various departments. This impacted on people as some had to assume new roles and move to different departments and redundancies were also a possibility.
The CEO wanted to support the team at the annual internal team event, by providing some expert team coaching and development training on responses to change and transition, and to offer techniques that the team members could use both personally and collectively to support them during the period of the change programme.
What We Did
- Emintell designed a workshop and associated activities to meet the requirements of the brief. The core elements included:
- Understanding transitions – The psychological and emotional responses to change and transition
- Exploration of the core components of resilience
- Utilisation of our “Optimal” team resilience model, to enable team members to assess their particular challenges against a range of core areas
- Resilience techniques and approaches included Stephen Covey’s control and Influence model, re-framing thoughts and feelings using CBT techniques, abdominal breathing for engendering relaxed states and how to optimise personal energy use
Impact and Benefits
Feedback evidenced that the team members had resilience techniques that they could use both in the moment to improve their responses and feelings of control, as well as approaches that would help them have more honest conversations with other members of the team, about their own experience. They were uplifted by the workshop presentation, found the activities and facilitation style to be highly engaging, empathetic but grounded in offering practical solutions.
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